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Legal Protection of Consumer Agreements in Online Transactions Reviewed from the Civil Code

Identification

Public canonical key
doi:10.26532/jph.v13i2.55883
Authors
Yuliasara Isnaeni · Eddy Wijaya · Suki Leo
Reported year
2026
Reported language
en
Source type
article
First detected
2026-11-09T19:04:47.814305+00:00
Last metadata observation
2026-11-09T19:04:47.814305+00:00
Last HTTP verification
Not checked

Documentary abstract — original language

This study examines the legal guarantees for consumers in digital buying and selling activities through the perspective of the Civil Code (KUHPerdata) and consumer dispute resolution in conducting electronic transactions (e-commerce). The legal approach used is a normative legal approach with primary legal materials, namely reviewing relevant regulations, such as Law Number 8 of 1999 concerning consumer protection, and Law 19 of 2016 concerning ITE. This study explores the role of the Civil Code and other supporting regulations as a legal basis for guaranteeing the rights of e-commerce users. The results of the study indicate that protection for consumers has basically been regulated in Law Number 8 of 1999 concerning Consumer Protection (UUPK). However, consumer protection in electronic transactions requires comprehensive legal instruments, including Law Number 11 of 2008 concerning Information and Electronic Transactions and Government Regulation Number 82 of 2018 concerning Electronic Systems and Transactions, particularly in resolving consumer disputes. Therefore, this study emphasizes the importance of legal education for consumers, as well as the need to strengthen oversight systems and law enforcement mechanisms to optimally protect consumer rights in online transactions.

Identifiers

OPENALEX
W7220861397
DOI
10.26532/jph.v13i2.55883

Documentary context

Documentary family
Scholarship
Source-reported types
article

Entity mentions are not evidence of legal recognition. Jurisdiction studied is separate from author affiliation country.

Sources

OpenAlex · Record 1 · Record 2

Documentary field provenance

Source-backed values and values with unresolved provenance are kept separately. Bibliographic provenance validates no legal claim.

Title
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Publication
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Authors
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Document type
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Jurisdiction
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Court
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Issuing authority
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Publisher
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DOI
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ISBN
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Official identifier
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Source URL
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Source-reported status
Not recorded
Amendment / repeal
Not recorded

Cite this reference

Yuliasara Isnaeni; Eddy Wijaya; Suki Leo. Legal Protection of Consumer Agreements in Online Transactions Reviewed from the Civil Code. 2026. https://doi.org/10.26532/jph.v13i2.55883

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APA, Chicago, ISO 690: bibliographic formats using available fields. OSCOLA / Bluebook: structured data only; full legal citation compliance is not claimed without verification of required elements.

APA
Yuliasara Isnaeni; Eddy Wijaya; Suki Leo. (2026). Legal Protection of Consumer Agreements in Online Transactions Reviewed from the Civil Code. https://doi.org/10.26532/jph.v13i2.55883
Chicago
Yuliasara Isnaeni; Eddy Wijaya; Suki Leo. Legal Protection of Consumer Agreements in Online Transactions Reviewed from the Civil Code. 2026. https://doi.org/10.26532/jph.v13i2.55883
ISO 690
Yuliasara Isnaeni; Eddy Wijaya; Suki Leo. Legal Protection of Consumer Agreements in Online Transactions Reviewed from the Civil Code. 2026. https://doi.org/10.26532/jph.v13i2.55883

UDTR Global Rights of Nature Legal Library. Legal Protection of Consumer Agreements in Online Transactions Reviewed from the Civil Code. Documentary record: https://www.declarationuniverselledesdroitsdelarbre.org/global-rights-of-nature-radar/reference/r-eb7f1dfeb24a2c8ca69b8b349f3b36f1/ · Last HTTP verification: not performed

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Field provenance and record version

Version c95ff76c56aea3b8 · udtr-reference-1.1.2

Title
OpenAlex · source · 2026-11-09T19:04:47.814305+00:00
Authors
OpenAlex · source · 2026-11-09T19:04:47.814305+00:00
Year
OpenAlex · source · 2026-11-09T19:04:47.814305+00:00
Identifiers
OpenAlex · source · 2026-11-09T19:04:47.814305+00:00
Source URL
OpenAlex · source · 2026-11-09T19:04:47.814305+00:00

History tracks record metadata and does not certify the state of the law.

f89b02a9d7f8f94a · 2026-11-09T19:04:47.814305+00:00

0a4eb316a8f0b1e7 · 2026-11-09T19:04:47.814305+00:00

614c7e9629017084 · 2026-11-09T19:04:47.814305+00:00

c95ff76c56aea3b8 · 2026-11-09T19:04:47.814305+00:00

Frozen-version metadata

Research dossiers and documentary relations

Eddy Wijaya

Suki Leo

Yuliasara Isnaeni

Source roles

Discovery source · https://doi.org/10.26532/jph.v13i2.55883

Discovery source · https://openalex.org/W7220861397

An authority link alone does not verify a legal claim. Abstracts and full texts remain subject to their source terms.

Documentary status

Relevance pending

Library

This identity is not yet included in the Legal Library.

UDTR Global Rights of Nature Legal Library