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Do Consumers Vote with Their Feet in Response to Negative ESG News? Evidence from Foot Traffic to Retail Locations

Identification

Public canonical key
radar:r-26d22d532e94c2eae212aee01d940ec2
Authors
Svenja Dube · Hye Seung Lee · Danye Wang
Reported year
2026
Reported language
en
Source type
article
First detected
2026-11-13T12:45:30.575980+00:00
Last metadata observation
2026-11-13T12:45:30.575980+00:00
Last HTTP verification
Not checked

Institutions reported by the source

Baruch College · Fordham University · University of Iowa

Reported affiliation countries

US

Documentary abstract — original language

ABSTRACT We examine whether and, if so, how retail consumers change their shopping in response to firm‐specific negative environmental, social, and governance (ESG) news. Using an event study methodology, we do not find significant changes in consumer foot traffic in response to negative ESG news, on average. However, the average consumer reacts negatively when such news is covered by national or global media outlets, which elevates consumer awareness. In addition, we provide evidence of the heterogeneity in responses to negative ESG news across consumer groups. Consumers in more ESG‐conscious counties, as measured by county ESG preferences, income, education, and political ideology, reduce store visits in response to negative ESG news. In contrast, consumers in the least ESG‐conscious counties increase their visits in response to negative ESG news. These opposing reactions explain the insignificant average consumer response to negative ESG news. Furthermore, the ESG‐conscious consumers' negative reaction is, at most, modest, dissipating within six weeks. Overall, our findings suggest that firms face divergent responses to ESG activities from different consumer groups, underscoring the divisive nature of ESG issues.

Identifiers

OPENALEX
https://openalex.org/W7125126835
DOI
10.1111/1475-679x.70034

Documentary context

Documentary family
article
Source-reported types
article
Publishers
Wiley

Entity mentions are not evidence of legal recognition. Jurisdiction studied is separate from author affiliation country.

Sources

OpenAlex · Record 1

Cite this reference

Svenja Dube; Hye Seung Lee; Danye Wang. Do Consumers Vote with Their Feet in Response to Negative ESG News? Evidence from Foot Traffic to Retail Locations. 2026. https://doi.org/10.1111/1475-679x.70034

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APA
Svenja Dube; Hye Seung Lee; Danye Wang. (2026). Do Consumers Vote with Their Feet in Response to Negative ESG News? Evidence from Foot Traffic to Retail Locations. https://doi.org/10.1111/1475-679x.70034
Chicago
Svenja Dube; Hye Seung Lee; Danye Wang. Do Consumers Vote with Their Feet in Response to Negative ESG News? Evidence from Foot Traffic to Retail Locations. 2026. https://doi.org/10.1111/1475-679x.70034
ISO 690
Svenja Dube; Hye Seung Lee; Danye Wang. Do Consumers Vote with Their Feet in Response to Negative ESG News? Evidence from Foot Traffic to Retail Locations. 2026. https://doi.org/10.1111/1475-679x.70034

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UDTR Global Rights of Nature Legal Library. Do Consumers Vote with Their Feet in Response to Negative ESG News? Evidence from Foot Traffic to Retail Locations. Documentary record: https://www.declarationuniverselledesdroitsdelarbre.org/global-rights-of-nature-radar/reference/r-26d22d532e94c2eae212aee01d940ec2/ · Last HTTP verification: not performed

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Source roles

Bibliographic / original publication source · https://doi.org/10.1111/1475-679x.70034

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